Watch analytics / Free, more in Pro

Know who watched, and how far they got.

Views, sessions and completion for every video and every member, in the free plugin. Pro shows where people stop watching.

The Viewers screen listing members with videos watched, average completion and when each was last active

What it does

The dashboard shows views, sessions and average completion, with a drill-down for each video and each member. Milestones are logged at 25, 50, 75 and 100 percent watched for logged-in viewers, and each one fires a hook a developer can build on. Watch history is kept unless you choose to archive it, and GDPR export and erasure cover it.

Setting it up

Open MediaShield > Dashboard for the overview, Viewers for one member's history, and a video for its own numbers. In Pro, Heatmaps shows the drop-off chart for any video, Realtime shows who is watching now, and a weekly summary arrives by email.

The limits, stated plainly

Milestones do not fire for guests, and every guest is recorded as one anonymous viewer, so there is no per-person history for them. Unusual-viewing detection in Pro flags sessions on a screen and counts them in the weekly email; it does not send an alert. Free has no export screen.

Free and Pro

Free has views, sessions, completion and the milestone log. Pro adds heatmaps and retention curves, realtime viewers, the weekly summary email, unusual-viewing flags, CSV and PDF export, and milestone actions: a webhook, an email or a user tag when a viewer reaches a threshold. Every row, side by side.

Questions about watch analytics

Can I see whether one student finished a lesson?
Yes. The Viewers screen shows each member's videos and completion, in the free plugin.
Can I export the data?
In Pro. Session and milestone CSVs are not capped, and PDF reports are built in the background.
Will I be alerted about suspicious viewing?
No. Pro flags it on a screen and the weekly summary reports a count. Nothing is emailed when it happens.

This is in the free plugin.

No licence key, no site limit, nothing that expires.

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